1. Communication

Depending on the job, communication is about being a good talker or a good writer. It involves being confident about speaking to people (face-to-face or over the phone). It also involves writing well enough to be understood in emails and memos.

Examples of ways that you can develop or improve your communication skills include:

• writing assignments and reports as part of your studies
• blogging or using social media
• making oral presentations as part of your class work
• working in customer service (face-to-face or on the phone)
• volunteering to host a community radio program.

2. Teamwork

Teamwork means being good at working with people – both the people you work with and other people that come into contact with your organisation.

Examples of ways that you can develop or improve your teamwork skills include:

• doing group assignments as part of your studies
• volunteering for a community organisation
• thinking about how you can work better with other people at your workplace
• joining a local sporting team.

3. Problem solving

Problem solving is about being able to find solutions when faced with difficulties or setbacks. Even if you can’t think of a solution straight away, you need to have a logical process for figuring things out.

Examples of ways you can develop or improve your problem solving skills include:

• doing research assignments as part of your studies
• dealing with complaints at your workplace
• doing a study skills course that looks at problem solving
• talking to other people about how they solved the problems they faced.

4. Initiative and enterprise

Initiative and enterprise are about being able to think creatively and to make improvements to the way things are. They’re also about looking at the bigger picture and how the way you work fits into that.

Examples of ways you can develop or improve your initiative and enterprise skills include:

• approaching organisations and businesses about work placements or internships
• setting up a fundraiser in your community
• making or proposing changes to the way a group you belong to does things.

5. Planning and organising

Planning and organising are about things like working out what is required to get a job done, and then working out when and how you’ll do it. They’re also about things like developing project timelines and meeting deadlines.

Examples of ways you can develop or improve your planning and organising skills include:

• developing a study timetable and sticking to it
• organising some independent travel
• managing your time around work, study and family commitments
• helping to organise a community event
• doing chores regularly around your home.

6. Self-management

Self-management is about getting on with your work without someone having to check up on you every five minutes. You should also be able to stay on top of your own deadlines and be able to delegate tasks to other people to make sure things get done on time.

Examples of ways that you can develop or improve your self-management skills include:

• doing a work experience placement or internship
• asking for new responsibilities at work
• developing a study schedule and sticking to it
• joining a volunteer organisation.

7. Learning

Learning is about wanting to understand new things and being able to pick them up quickly. It’s also about being able to take on new tasks and to adapt when the way things are done in the workplace change.

Examples of ways to develop or improve your learning skills include:

• doing a short course or online course
• doing some research into learning skills and learner types
• starting a new hobby
• joining a sporting or volunteer group.

8. Technology

General technology skills that employers want include things like being able to use a computer for word processing and sending email, or knowing how to use a photocopier.

Some more specific technology skills relate to software, like using social media, working with design or video editing software or knowing programming languages. Other technology skills relate to hardware, like knowing how to use EFTPOS, a cash register, a photocopier or scanner, a camera or a recording studio.

Examples of ways to develop or improve your technology skills include:

• doing a short course or online course
• asking for extra training at work
• finding out what technology is used in the job you want and researching its use
• identifying the technology you’re already using in your day-to-day life